Choosing a Locksmith: Two Tips On Not Getting Scammed

I imagine choosing a locksmith in Seattle is confusing. You want someone who knows what they are doing, won't charge a wad of cash, and will actually show up when you give them a call. Now, while I know that Emerald City Lock & Key fits the bill here are two rules of thumb that you should follow no matter who you decide to work with:

1. REQUEST A QUOTE UPFRONT

This is most important rule so I put it first. If the locksmith that you speak to cannot tell you exactly how much the service will cost by the end of the phone call you should NOT USE THEIR SERVICES!  A common ad on the front page of Google is to claim that a business will perform lockout or rekey services for$15 and up. When the technician arrives, however, the extra charges start to fly out of their toolbox. At a recent job in West Seattle I ran across a woman who claimed that a local company had charged her OVER $300 to open her 2000 Nissan Sentra after telling her that it would cost "$19 and up". I was able to open up her door in the amount of time that it took me to tell that story. When I asked her why she had accepted such a ridiculous sum she said, "I don't know. He just walked up and opened the door and said that I had to pay. When I said that the ad had said that it was $19 he said that he had had to use a special tool and that other locksmiths would have had a tough time. I didn't want to get in trouble so I paid." These people feed on misinformation and insecurity. Request an EXACT quote beforehand, and confirm with the technician when they arrive.

2. DO A LITTLE RESEARCH

Scammers, while numerous, are not very thorough people. They oftentimes don't have a website. Customers who have been ripped-off have left negative reviews in their wake. Look up a locksmith through YELP. That way you will be able to see what other customers have said. Click on their linked websites to see if they have a price list and/or a "Quote Request" button. Spend an extra 5 minutes now so you won't be out a couple hundred dollars later.

If you follow these two rules you shouldn't run into too many problems. If you are in Seattle and need a locksmith to help with a lockout, rekey, change your locks, or just if you feel like chatting please contact Emerald City Lock & Key!